Frequently Asked Questions

  • What Is the Buyer Flywheel—In Plain Language?


    The Buyer Flywheel is the anti-playbook. Instead of broadcasting messages and hoping they stick, you build a system that captures buyer signals, learns from every interaction, and compounds that intelligence into predictable revenue growth.

    It's feedback architecture, not marketing theater.

  • Who Should Use This System?

    SMB marketing leaders who are tired of being a cost center and ready to build their own authority.

    Specifically:

    • CMOs at growing SaaS companies ($1M-$50M ARR)

    • Marketing directors who report to revenue, not activities

    • Teams that prefer validated intelligence over gut-feel campaigns

    • Leaders ready to measure transformation, not just traffic

    Who it's NOT for:

    • Teams chasing one-off growth hacks

    • Organizations comfortable with vanity metrics

    • Marketers who want someone else to do the thinking

  • How Is This Different from Hiring a Marketing Agency?

    Agencies sell campaigns.
    We install systems.

    Agencies: Run your marketing for you

    The Flywheel: Teaches your team to build compounding intelligence

    Agencies: You rent their expertise

    The Flywheel: You own the feedback architecture forever

    Agencies: Monthly retainers, endless dependencies

    The Flywheel: One-time system install

    The goal: Make your team so intelligent about your buyers that you never need to rent someone else's guesses again.

  • What Exactly Is Buyer Intelligence?

    The raw truth of your sales process.
    Not what buyers say they want, but what they actually do.

    Examples:

    • Which objections kill deals vs. which ones are just noise

    • The exact words that accelerate decisions in your market

    • What content prospects consume before they buy

    • Which demo moments create urgency vs. confusion

    • Why you lose to competitors (beyond price)

    • Most marketing operates on assumptions. Buyer intelligence operates on evidence.

  • What's a Continuous Feedback Loop?

    Your market is always changing. A feedback loop means every action generates real signals, and your system adapts automatically.

    Traditional Marketing:

    Launch → Wait → Hope → Measure → Start over

    Feedback Loop:

    Launch → Capture signals → Adapt → Launch improved version → Repeat

    The difference:

    • No campaign amnesia.

    • Every cycle makes you smarter.

    • Every quarter starts with more intelligence than the last.

  • What's the "One Forward KPI" and Why Does It Matter?

    The single metric that actually predicts revenue growth, not just marketing activity.

    Instead of tracking 20 random metrics, you align marketing and sales around one predictive signal.

    Examples:

    • Sales cycle velocity improvement

    • Customer acquisition cost

    • Revenue per marketing touchpoint

    Why it matters: When marketing and sales share one forward-looking metric, marketing earns a seat at the revenue table instead of justifying spend with activity reports.

  • How Long Before We See Results?

    Real buyer signals in 60 days.
    System momentum in 90 days.

    But the real transformation:
    You'll never start from zero again.

    • Month 1: Install feedback capture, identify your forward KPI

    • Month 2: First cycle of buyer intelligence, system optimization

    • Month 3: Compounding patterns, predictive confidence

    • Month 6: Marketing becomes a growth engine, not a cost center

    The shift happens when you stop asking "What should we try next?" and start asking "What did we learn, and how do we build on it?"

  • What's Required from Our Team?

    Commitment to measuring transformation over activity.

    Time Investment:

    • 2-4 hours per week capturing buyer intelligence

    • 1 hour per week analyzing feedback loops

    • Monthly system optimization sessions

    Mindset Shift:

    • From campaign launches to system improvement

    • From gut-feel decisions to signal-based adaptation

    • From marketing qualified leads to revenue qualified insights

    • If your team isn't ready to change how they think about marketing, the tools won't matter.

  • How Much Does It Cost?

    Less than one month of agency retainer for a system you own forever.

  • Do You Work with Specific Industries?

    The Flywheel works for any B2B business with a consultative sales process. However, my experience is with SaaS SMBs.

Here are real-world answers for the most common questions I get from marketing leaders.

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